We want to make sure myCrawley works well for everyone. If you have any feedback or suggestions for improvements, please let us know by completing our problem with myCrawley form.
If something goes wrong with myCrawley, please use the problem with myCrawley form to let us know so we can look into it.
You can update your name or phone numbers by clicking the update profile link or completing the change of details form, this will also update your linked Council Tax account.
Your username is your email address which is used to log into myCrawley.
If it changes, please use this form to tell us. We will send a verification message to your new email address.
You can reset your password from the login screen by clicking the forgotten password link.
Enter the email associated with your account, a link will be sent to this email to reset your password.
To get access to your Council Tax account in myCrawley, you will need to provide some additional information by completing the validation form.
Once your account has been validated, your Council Tax account will appear in My Accounts next time you log in.
If you no longer want to access your Council Tax account(s) in myCrawley you can remove any or all of your linked accounts.
Once this has been updated, your Council Tax account(s) will not appear in My Accounts next time you log on.
myCrawley does not collect or store any credit card details. If you use a myCrawley form to make a booking or payment, you will be passed over to our secure payments platform to complete your purchase.